Refund policy
Returns & Refunds Policy
Thank you for shopping with us. Each of our products is made to order, which means your item is created especially for you once you place an order.
Returns
Due to the custom nature of our products, we do not accept returns or exchanges for:
* Incorrect sizing
* Change of mind
* Buyer’s remorse
* Incorrect address provided at checkout
Please ensure you check sizing charts and order details carefully before placing your order.
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Damaged, Defective, or Incorrect Items
If your item arrives damaged, defective, or incorrect, we’re here to help.
Please contact us within 14 days of receiving your order with:
* Your order number
* A description of the issue
* Clear photos of the item
Once reviewed, we will offer a free replacement or refund where applicable.
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Refunds
If your refund is approved:
* Refunds will be issued to your original payment method
* Please allow 5–10 business days for the refund to appear in your account
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Lost or Missing Orders
If your order appears to be lost in transit, please contact us within 30 days of the estimated delivery date. We will investigate and, if appropriate, send a replacement.
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Wrong Address
If an incorrect shipping address is provided at checkout and the order has already been shipped, we are unable to offer a refund or replacement.
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Contact Us
If you have any questions or need assistance, please contact us at: info@adebanjialade.co.uk
We aim to respond within 1–2 business days.
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Thank you for supporting our store!